Archive for April, 2009

The Missing Dimension in Project Qualitative Risk Analysis

28 April 2009

Project Qualitative Risk AnalysisMost project management standards advocate performing qualitative risk analysis to prioritize and subsequently address high-priority risks. Unfortunately, common risk assessments only use probability and impact. These two dimensions, although widely advocated, are inadequate in analyzing project risks qualitatively.

What good is it to know the probability and impact of a risk if we have no clue on how easily (or difficult) we can detect it? In order to better perform qualitative risk analysis, we need to add a third dimension—the project’s ability to detect a risk.

Based on historical records, we can determine the probability of when a tornado or earthquake may occur during certain times of the year for specific locations. Likewise, we can determine its impact. But, what if we don’t have an early detection system? Our best probability analysis will not prevent us from getting blindsided.

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ACORN Test for Project Charters

27 April 2009

ACORN TestAn important component of the project charter is a measurable project objective. Use the ACORN Test to check if the project objective is well-defined.

Accomplishment: Focus on results instead of behaviours (“decrease complaints by 5%” is better than “increase customer satisfaction”)

Control: Define a project objective that the team can control. The team can control project costs but not foreign exchange rates.

Objective: Ensure that the project will be considered a success if the project objective, by itself, was achieved. Otherwise, sub objectives will need to be defined (not necessarily required to pass the O and R portions of the ACORN Test).

Reconciliation: Avoid conflicting or duplicating the project objectives of other projects. Do not work in isolation. Check with other project managers.

Numbers: Quantify the project objective (“5% faster than the industry benchmark” is better than “improve system performance”)

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ISO 9001:2008 What You Need to Know

24 April 2009

ISO 9001:2008In the April 2009 issue of Quality Progress, John E. “Jack” West described that minor revisions in the new fourth edition of the International Organization for Standardization’s quality management standard (ISO 9001:2008) can lead to major benefits.

Other than clarifications of certain terms, there are no new requirements. The clarifications also make ISO 9001:2008 more compatible with the environmental management standard (ISO 14001).

“ISO 9001:2008 clarifies legal requirements, outsourcing, competence, design and development, internal audit, monitoring and measurement of processes, and control of nonconforming product.

The new version can be used as a way to improve your organization’s quality management system and profitability.

There is a 24-month implementation plan.”

Given that minimal changes are required, West suggests using the revision as an excuse to review the existing quality management systems (QMS) of organizations and to upgrade as needed.

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Communicating with the Younger Generation

20 April 2009

project communications managementYou may know ASAP, B2B, FAQ, IMHO and WBS. How about 10q, BTW, ROFL, TGIF and W8?

My younger sister, in her mid 20s, used to send text messages and e-mails using some of the abbreviations above. In contrast, I still subscribe to the old school of writing. So, when she started working for IBM, I told her to get her act together. Thankfully, she did. Now, we have Twitter!

As managers, leaders or parents, however, we still need to effectively communicate with the younger generation every day. If we want to gain a better understanding of their world, we need to know some of their lingo—regardless of how much they debase proper English usage. In doing so, we can increase our effectiveness in managing, leading and guiding them in the right direction.

Check out Wiktionary for more info.

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Would you like to become a project management author?

8 April 2009

Lessons Learned in Project ManagementI woke up at 4:30 a.m. today; could not get back to sleep because of a Twitter-inspired book concept that was swirling in my head. If 140 experienced project managers can come up with 140 tips, each in 140 words or less, we’ll have a very concise body of knowledge that will be useful for all project managers.

Would you like to be part of it?

Tip: Ten words or less (start with an action verb)

Explanation: 110 words or less (describe the tip and the reason behind it; provide examples; use bullets for brevity)

Conclusion: 20 words or less (summarize your tip)

By participating, you are granting me full rights to publish and use your tip. You will not receive any compensation other than an attribution and an electronic copy of the book.

Get the guidelines and examples: http://johnestrella.com/LLPM.pdf

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