Archive for November, 2009

Let the Project Team Run the Project

10 November 2009

Project Manager SuperheroThere is an incorrect and dangerous notion that project managers must “know it all, do it all.” Because of the complexities of financial, technological, logistical and political components of most projects, it is unrealistic to expect project managers to be superheroes.

Given this, it is incumbent for project managers to focus on his key role, that is, to create an environment so that all team members can excel in delivering the project objectives as outlined in the project charter.

Don’t try to please everybody. Don’t get caught up with the project politics.

Delegate responsibilities. Let the team make decisions. Let the subject matter experts resolve their issues. Clarify inconsistencies. Facilitate communication. Remove red tapes. Align tasks to one’s interest and expertise. Provide encouragement. Give a pat on the back. Lastly, ensure that you and the project team are having fun!

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Convey Constructive Criticisms to Colleagues

9 November 2009

Project Teams CriticismsYou may have been disturbed by a colleague’s quirks. It may be something small such as a loud giggle or a strong perfume. Other annoyances may include bad breath, nose hairs, body odours or uncoordinated outfit.

These idiosyncrasies can be career ending for your colleague. Although you truly care about him, how do you break the bad news to help turn things around?

In a private setting and using a genuinely sincere tone of voice, use this sentence from The Practical Coach video: “There are times that your _____ are too noticeable.” Read the sentence carefully. “There are times” implies that it does not happen all the time. The adverb “too” elevates the problem without making it too harsh.

Hopefully, he will do something about it. You may hurt his feelings but if you don’t tell him, who would?

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How To Deal With Difficult Co-Workers

6 November 2009

Project Team DifficultyWhen you point a finger at someone, remember that three fingers are pointing back at you. You can use the same metaphor when dealing with difficult co-workers.

So, before you blame the “difficulty” solely on your co-workers, ask the following questions first. Have I listened more than I talked? Have I made attempts to understand them? Have I been tolerant enough? Am I sending signals that make my co-workers react the way they do?

Second, it will be prudent to check your feelings with a trusted colleague prior to approaching your difficult co-workers. When you do, do so privately.

Be very honest and precise about “your difficulty”—personal hygiene, aggressive behaviour, condescending comments, constant complainers, missed deadlines, etc. Get acknowledgements from the other parties and agree on specific mutual changes to improve the situation. Schedule a follow-up meeting as needed.

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