Archive for the ‘Business Analysis’ Category

Express Your Interests, Not Your Position

5 August 2009

Project Management NegotiationAs project managers, we frequently negotiate with sponsors, staff, vendors and others. Instead of stating your negotiation position, consider expressing your interests instead to ensure a win-win outcome.

For example, if the project sponsor asked for an unreasonable deadline, do not say, “There is no way my project team can pull that off.” By stating your negotiation position right away, you’ll feel insulted if you end up accepting the unreasonable deadline later on. However, if you express your interests first, then both parties can continue to negotiate for a more reasonable agreement.

“I am interested in helping you deliver the project on that date. What can we do together to make it happen?” In doing so, the negotiation becomes amicable for both parties. You can then proceed to negotiate for scope adjustment or resource allocation to meet the deadline.

Connect with Dr. John A. Estrella via Facebook, LinkedIn and Twitter.

Why You Should Watch What You Say

27 July 2009

Project Communications ManagementOn his first week on the job, a former colleague of mine was sent for orientation training. While having dinner at a local bar, two attractive women propositioned him. Because he was married, he politely declined.

After the incident, he excitedly recorded a voicemail message. Unfortunately, he accidently sent it for global distribution. The next day, he received a personal message from the CEO.

The moral of the story is that you need to be very careful in all of your communications: e-mail, voicemail or even hallway conversations. You just don’t know who will hear it or where your e-mail might be forwarded to. No matter how excited or frustrated you are, think twice before you press the send button.

By the way, the CEO’s message to my friend was this: “You are crazy. I would have accepted the offer.”

Connect with Dr. John A. Estrella via Facebook, LinkedIn and Twitter.

No-Cost Team Building Activities from Scouting

24 July 2009

Project Leadership, Team Work, Communication and CreativityTough economic times dictate that we cut costs. Here are three no-cost team building activities that I learned from Scouting.

Ask the team to form a circle while holding a rope blindfolded. Challenge them to form a square. Remove the blindfolds to check if they were successful.

Lay out obstacles on the floor. Blindfold one team member. The entire team shouts out commands to help the blindfolded team member navigate to another side.

With a soup can in the middle, lay a rope on the floor in a shape of a large circle. Give the team ropes that are longer than the diameter of the circle. Challenge them to get the can out without going inside the circle.

Debrief after each activity. Ask them to share what they learned about leadership, communication, team work and creativity.

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Cut Costs by Blending Team Building and Training

23 July 2009

Project Management TrainingJust because your company is cutting costs does not mean that you should cut down on team building and training activities as well. We could all use an occasional low-cost team building activity to lift the team’s spirits—and have the team polish their communication, persuasion and negotiation skills in the process.

Divide your team into groups and have them negotiate something—a mobile phone contract, flat screen television, letterhead printing and so on. Each group must negotiate for the same product personally and using one other communication medium (e-mail only, phone only, Twitter only, online chat only, etc.). The first group to negotiate the lowest price wins.

Have each group come up with a strategy and then execute it. Schedule a debriefing session to capture what they have learned and which techniques they can use at work immediately.

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Three Low-Cost Team Building Ideas

22 July 2009

Project Team BuildingThe tough economic environment should not be used as an excuse to skip on team building activities. Given all of the negative news around us, now is the best time to lift the team’s morale. Here are three low-cost team building ideas that you can do during lunch breaks.

Interesting Facts Treasure Hunt: Each team member submits an interesting personal fact to the activity leader. The activity leader lists all of the facts. Each team member selects 25% of the facts from the list and attempts to match them to individuals. Award prizes as appropriate.

Impersonation Video: Ask them to make a funny video of their manager. Watch the videos during lunch. Vote on the top videos anonymously.

Team Potluck Lunch: Have each team member bring a home-made dish to be shared with the entire team.

Connect with Dr. John A. Estrella via Facebook, LinkedIn and Twitter.