Archive for the ‘Software Testing’ Category

Three Low-Cost Team Building Ideas

22 July 2009

Project Team BuildingThe tough economic environment should not be used as an excuse to skip on team building activities. Given all of the negative news around us, now is the best time to lift the team’s morale. Here are three low-cost team building ideas that you can do during lunch breaks.

Interesting Facts Treasure Hunt: Each team member submits an interesting personal fact to the activity leader. The activity leader lists all of the facts. Each team member selects 25% of the facts from the list and attempts to match them to individuals. Award prizes as appropriate.

Impersonation Video: Ask them to make a funny video of their manager. Watch the videos during lunch. Vote on the top videos anonymously.

Team Potluck Lunch: Have each team member bring a home-made dish to be shared with the entire team.

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The Paradox of Thinking Outside the Box

28 June 2009

Creative Thinking: Think Outside The BoxIf you are like most people, a box alarm clock wakes up for your 9-to-5 routine. You leave your box house using your box car or sit on the same seat in your box train.

You get to your box-shaped office and ride the box elevator to get to your cubicle. You stare at your box computer and then eat a square meal from your lunchbox. Your company boxes you in by telling you what you can and cannot do.

You go home and check your mailbox along the way. You get your frozen box dinner from a refrigerator box to nuke it in another box. To unwind, you watch a box or play some Xbox. You sleep in your box bed to cheerfully repeat the insanity tomorrow.

For Pete’s sake, even your coffee comes from StarBox! Creativity? Good luck!

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Quick Question to Qualify and Quantify Quality

25 May 2009

Measure SuccessIn all of my consulting engagements, be it in Asia, North America or Europe, I often hear my clients demand high-quality results—appealing appearance, greater glory, impeccable implementation, minimal maintainability, rapid response and so on. The benchmark for the aforementioned high-quality results shapes the opinions of the stakeholders when judging, upon completion, if the project objective was met or not.

It is hard to measure “very reliable” or “user-friendly interface” or “well-documented features.” So, whenever you are faced with such softy-touchy-feely project success criteria, ask one quick question to qualify and quantify the quality expectations: “How are you going to measure _____?”

It is better for you and your customer to agree on “three seconds response time” vs. “it should be fast.” Likewise, “within 5% of the budget” is far better than “may exceed the budget within reason.”

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One Question Managers Should Not Ask

20 May 2009

QuestionTo get things done, we delegate tasks to others. Hopefully, the delegated tasks were SMART—specific, measurable, attainable, realistic and timely.

Because we want to know their progress, we may ask, “What percentage complete are you with this task?” Given the question asked, we can expect the answer to be 80% or some other percentage. If you ask again later, they might say 91%, 93% and so on—but their progress may not reflect the correct proportion to the overall task.

It is better to start by asking, “How are you coming along with this task?” And then, ask follow-up questions to determine if the partially completed work was started on time and if the resources expended thus far are reasonably in proportion to the overall task, AND if you can expect the remaining work to be completed as planned.

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ISO 9001:2008 What You Need to Know

24 April 2009

ISO 9001:2008In the April 2009 issue of Quality Progress, John E. “Jack” West described that minor revisions in the new fourth edition of the International Organization for Standardization’s quality management standard (ISO 9001:2008) can lead to major benefits.

Other than clarifications of certain terms, there are no new requirements. The clarifications also make ISO 9001:2008 more compatible with the environmental management standard (ISO 14001).

“ISO 9001:2008 clarifies legal requirements, outsourcing, competence, design and development, internal audit, monitoring and measurement of processes, and control of nonconforming product.

The new version can be used as a way to improve your organization’s quality management system and profitability.

There is a 24-month implementation plan.”

Given that minimal changes are required, West suggests using the revision as an excuse to review the existing quality management systems (QMS) of organizations and to upgrade as needed.

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