At the Canadian Association of Professional Speakers’ (CAPS) National Convention in Calgary, I unfortunately missed an item in the checklist. So, there were no screen and projector when I showed up 15 minutes prior to my presentation.
As a project manager, I thrive under pressure so I did not panic. However, what I found most commendable was how the meeting organizers (Shari Bricks and her team, and Impact Entertainment) handled the situation. During the entire ordeal, they remained calm and we were able to start as if nothing happened.
We can learn several lessons from this incident. People are people. They make mistakes. Regardless of how many checklists and plans you may have, issues will still arise. What is important is to focus on what you can control—issue resolution—and your emotions and reactions to a very tough situation.
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My old car needed a paint job on certain rusty spots. I’m hoping to get a few more years from it for my teenager. I stopped by at the auto shop, got an estimate and then they took in my car.
You may know ASAP, B2B, FAQ, IMHO and WBS. How about 10q, BTW, ROFL, TGIF and W8?
