When you point a finger at someone, remember that three fingers are pointing back at you. You can use the same metaphor when dealing with difficult co-workers.

So, before you blame the “difficulty” solely on your co-workers, ask the following questions first. Have I listened more than I talked? Have I made attempts to understand them? Have I been tolerant enough? Am I sending signals that make my co-workers react the way they do?

Second, it will be prudent to check your feelings with a trusted colleague prior to approaching your difficult co-workers. When you do, do so privately.

Be very honest and precise about “your difficulty”—personal hygiene, aggressive behaviour, condescending comments, constant complainers, missed deadlines, etc. Get acknowledgements from the other parties and agree on specific mutual changes to improve the situation. Schedule a follow-up meeting as needed.

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