A client of mine installed SharePoint back in 2007 to manage a large program which comprised of twelve projects. Ten senior managers (not necessarily project managers) managed the projects. I chaired the monthly steering committee meetings and provided expert guidance on various aspects of the program.
Only three to four project managers used the SharePoint site regularly to upload the weekly status reports. Although it is common sense, we learned that we need to train ALL users how to use SharePoint in order for them to actively use it. We hardly used the following features: picture libraries, lists (announcements, calendars, tasks, etc.), discussion boards, surveys and so on. Again, it could be because of the lack of training.
We found the collaboration feature useful for team members who happened to be in North America, Europe and South America at various times. The e-mail notification for new uploads was useful too.
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